IHQRE serves a broad customer base in health care from providers to payers to patients. Using advanced quality improvement methods – Lean Six Sigma and the Baldrige Performance Excellence Framework – we are skilled at helping your organization address barriers to performance and create a learning culture that will help you excel in the new value based world of health care. Founded by Dr. Donald Lighter in 1997, IHQRE has been active in disseminating improvement education through conferences, articles, and several textbooks that are used around the world.
The Baldrige Performance Excellence Program (BPEP) has been adopted by the health care industry as a de facto standard for high performing health care organizations. The Baldrige Framework includes seven
Applying the principles of Lean and Six Sigma to health care has moved the needle in many organizations. We offer a complete LSS educational program: LSS Black Belt and Master
To make improvements, an organization needs to understand its own delivery system and key processes. The concepts behind most QI approaches recognize that both resources (inputs) and activities carried out
Join our Blog (The IHQRE Virtual Journal Club) to share in the latest information on Quality Improvement measures in the healthcare system and participate in discussions about these programs.